Perspirex - Privacy Policy

Introduction

Perspirex is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our products, or interact with our services.

This policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other local privacy regulations.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, postal address)
• Account information (username, password, preferences)
• Purchase history and transaction details
• Customer service communications
• Marketing preferences and consent records

Technical Information

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referring website and search terms used

How We Use Your Information

We use your personal information for the following purposes:

• Product and Service Delivery: To process orders, deliver products, and provide customer support
• Communication: To respond to inquiries, send important updates, and provide customer service
• Marketing: To send promotional materials and product information (with your consent)
• Website Improvement: To analyze website usage and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality and security
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted partners who help us operate our business (payment processors, shipping companies, etc.)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data storage and backup procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

Your Privacy Rights

Under applicable data protection laws, you have the following rights:

• Access: Request information about the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal data in certain circumstances
• Portability: Request transfer of your data to another organization
• Restriction: Request limitation of processing in certain situations
• Objection: Object to processing based on legitimate interests or for marketing purposes
• Withdraw Consent: Withdraw consent for processing that requires your consent

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframes required by applicable law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of information and the purpose for which it was collected:

• Account Information: Until account deletion or 3 years after last activity
• Purchase Records: 7 years for tax and accounting purposes
• Marketing Communications: Until you unsubscribe or withdraw consent
• Website Analytics: 26 months from date of collection

International Data Transfers

As part of the Orkla group, your personal information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by relevant data protection authorities
• Standard contractual clauses approved by regulatory authorities
• Binding corporate rules within the Orkla group

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.